Responsibilities: 
Maximize sales while providing excellent customer service
Guide customers through the store and determine specific needs and offer accurate product knowledge of our brands & custom offerings
Develop meaningful customer connections and build clientbook by proactively reaching out and adding new contacts constantly
Custom design consulting & oversight 
Store-merchandising & overall store maintenance; cleanliness & organization
Process all point-of-sale transactions such as sales, returns, exchanges, gift cards, and gift-wrap
Support all daily operational procedures such as maintaining inventory, organizing and styling of jewelry, receiving and transferring stock with other locations 
Shipping merchandise between stores, direct to clients, and to designers/vendors
Participate and assist with in-store events or outside pop-ups

Qualifications: 
Minimum of 2 years of retail experience; background in fine jewelry preferred
Knowledge and experience of POS systems and excel 
Exceptional communication skills, both verbal and written 
Strong background in customer service and demonstrates problem-solving skills
Accuracy & attention to detail
Enthusiastic & passionate about jewelry 
Ability to work weekends, holidays and have flexibility with scheduling